Our 3 Core Values
Squeaky-Clean Service Vibes:
We groove to the beat of impeccable service, bringing the same level of professionalism and perfection you’d expect from five-diamond hotels right into your home or business.
At Neat Geeks, every clean is like a refreshing dance through your space, leaving behind good vibes, fresh energy, and spotless results. Whether we’re cleaning in Miami, Broward, Boca Raton, Palm Beach, or soon across the nation, we’re committed to making every space feel brand new.
Happiness, One Clean Space at a Time:
We believe that a truly clean space doesn’t just look good—it feels good. At Neat Geeks, we’re passionate about transforming your home or office into a sanctuary of positive energy, where every corner radiates freshness and comfort.
Our team is meticulous, ensuring that no detail is overlooked, so you can enjoy a spotless environment that lifts your mood and reduces stress.
Community Love with a Side of Cookies:
We’re not just about cleaning; we’re about creating connections and giving back. Neat Geeks is deeply rooted in the communities we serve. Whether we’re donating our time, supporting local causes, or simply going the extra mile for our neighbors, we believe in spreading positivity beyond just the spaces we clean. And yes, because we think the little things matter, every client gets warm, freshly-baked chocolate chip cookies—our way of saying thank you for being part of our Spotless family!
The Spotless Guarantee: Unmatched Cleaning, Unwavering Trust
At Neat Geeks, we don’t just clean—we guarantee excellence. Every member of our cleaning team goes through a rigorous 4-step screening process, ensuring only the top 2% make it to your door. Here’s what sets our team and service apart:
- Zoom Interview & In-Person Interview: Each cleaner is carefully vetted through multiple interviews.
- Thorough Background Check: Safety and trust are our top priorities. All team members undergo a full background check before joining.
- In-Person Training Over 30 Days: Our cleaners complete 30 days of intensive, hands-on training to meet our standards of excellence.
- Primary and Backup Crews: You’re always covered! We have backup crews ready to ensure there’s never a gap in service.
FAQ’S
Frequently Asked Questions
Booking with Spotless Enterprises is simple and customizable to your needs. Here’s the process you’ll follow when booking your cleaning:
- Select the Type of Service – Choose from Regular Cleaning, Move-In/Move-Out Cleaning, or other available options.
- Is This Your First Time? – If this is your first time using Spotless Enterprises, we recommend selecting Deep Clean to ensure we thoroughly cover every area.
- How Dirty Is Your Space? – You’ll be asked to indicate the cleanliness level of your space:
Slightly Dirty:
Professionally cleaned in the last 3 months.
Pretty Dirty: Cleaned within the last 6 months.
Very Dirty: No professional cleaning in the last year.
Call the Hazmat Team: For spaces that resemble a hoarder’s home. - Square Footage of Your Home – Input the total square footage of your space to help us estimate the time needed for cleaning.
- Do You Have Any Pets? – Let us know if you have pets so we can be prepared for any additional cleaning needs.
- Number of Bedrooms, Bathrooms, and Kitchens – Enter how many bedrooms, bathrooms, and kitchens your space has.
- Add Extras – Customize your cleaning by adding extras like:
Deep Clean Fridge
Clean Oven
Clean Dishes
Clean Dishwasher
Clean Fans
Clean Air Vents
Deep Clean Outside Grill - Specialty Add-Ons – You can also select from our specialty add-ons:
Inside Windows: $5 per window (standard size 36×60).
Baseboards: Vacuum, dust, and wipe for $5 per room.
Blinds/Shutters: Clean for $15 per room. - Time Estimate – Based on your selections, we’ll estimate the time required for your clean.
- How Often? – Select how often you would like Spotless Enterprises to clean your space: One-Time, Weekly, Bi-Weekly, or Monthly.
Once you’ve completed the form, you’ll receive a total estimate, and your appointment will be confirmed once payment is processed. It’s that easy!
We’ve made it easy to select the right level of service based on how dirty your home is:
- Call the Hazmat Team: If your home resembles a hoarder’s house, select this option.
- Very Dirty: If your home hasn’t had a professional cleaning in over a year.
- Pretty Dirty: If your home was cleaned in the last 6 months but needs extra attention.
- Slightly Dirty: If your home has been professionally cleaned within the last 3 months.
In a regular cleaning, we take care of the essentials:
Do’s
- Clean kitchen sink, countertops, cabinet faces, and stove top.
- Wipe down all exterior surfaces in every room.
- Mop and vacuum all floors.
- Full bathroom cleaning (toilet, shower, tub, sink, handles).
- Tidy bedrooms (shelving, nightstands, bed frames, making the bed).
- Clean window sills.
Dont’s
- Extras are not included unless specifically selected.
- Deep cleans allow for more detailed work.
Our Deep Cleaning includes everything in a regular clean, plus more! You can customize your deep clean by selecting from our Extras and Specialty Add-Ons. We believe the perfect clean is tailored to you, so feel free to pick the areas you want extra attention on.
Our Move-In/Move-Out Cleaning is our most comprehensive service. It includes 4 of our 7 extra services at no additional cost:
- Inside oven
- Inside fridge
- Inside cabinets
- Inside windows
- This service is designed to restore the home to its original condition, making it ready for new occupants.
We always recommend starting with a Deep Clean for new clients. This allows us to give your home a thorough, top-to-bottom cleaning, especially if it hasn’t been professionally cleaned in a while. After your initial deep clean, many clients opt for regular cleanings with just a few extras.
- Cancel more than 48 hours before the appointment: Full refund to the original payment method.
- Cancel within 48 hours: The amount is credited to your account for future use.
- Cancel within 24 hours: Full charge, non-refundable.
- Monday – Friday: 8 am to 9 pm
- Saturday: 8 am to 4 pm
- Sunday: Closed (emergency appointments available by request)
Yes, we work on Saturdays and are available on Sundays by special request for emergencies.
We do not charge for rescheduling as long as it’s done at least 48 hours before your appointment. For more details, please refer to our Cancellation Policy.
You can update your billing details by logging into your account on our website. Navigate to the Billing section under Settings and update your payment information, address, and subscription details.
No, you won’t be charged unless you skip within the 48-hour window prior to your scheduled cleaning. If you cancel within that timeframe, the cleaning will be credited to your account for future use without penalty.
Yes, we offer outdoor cleaning services by request through our Extras and Specialty Add-Ons.
You can check your next cleaning date by logging into your account and looking under the Subscription section. If you need to reschedule, you can change your date easily from there.
Yes, upon request. We’ll do our best to keep the same cleaner for you. However, please understand that sometimes cleaners may get sick or take leave. In such cases, we’ll inform you and either reschedule or send another cleaner.
No, you don’t have to be home, though we recommend being present for your first cleaning to meet your cleaning specialist. After that, you can provide a key or code for future cleanings.
Absolutely! Every cleaner is thoroughly vetted with both federal and statewide background checks. We only hire the best and ensure a high level of trust and professionalism.
Yes! We are fully licensed in Florida and expanding soon. We carry bonding up to $10,000 via SuretyBonds.com and $1M in liability coverage through NEXT Insurance.
In some cases, we use stronger chemicals for tough-to-clean areas. For example, we may use CLR for calcium buildup on glass shower doors. If you prefer eco-friendly products, let us know and we’ll accommodate your request.
Yes, leaving a key after your first visit is preferred. This way, we can clean your home without you needing to be there, even if there’s traffic or parking issues.
Tipping is completely optional, but it’s always appreciated. There’s no set percentage—just tip what feels right to you.
Though rare, accidents can happen. If something breaks during cleaning, please contact us immediately. We will work with our insurance to get the item replaced.
We do not clean homes where smoking occurs indoors. This is to maintain a healthy and safe environment for both our clients and our cleaners.
If a cleaner finishes early, they will continue to find more tasks to make your home spotless. If they do leave early without doing so, contact us immediately and we’ll make it right.
If you’re unhappy with your cleaning, call us immediately. We offer a re-clean within 2 business days if it’s scheduled right away.
Yes, payment is required upon booking to secure your time slot. If we cannot successfully process the payment, your booking will not be confirmed and will be canceled.
No, our prices are based on the information you provide during booking. We offer competitive and transparent pricing.
If the service requires more time, an additional booking will be necessary. This usually happens when extra cleaning is needed beyond what was initially estimated.
Make sure you select the correct level of cleanliness when booking. If more time is required, you may need to reschedule at full rate.
Selecting the correct level of cleanliness ensures we allocate enough time to clean your home thoroughly. It helps us avoid underestimating how much time is needed for your service.
To cancel your account, log in to the Account section on our website, fill out the Cancel My Account form, and submit it.